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Product(WG744) 40V POWER SHARE 4.0 AH 17" LAWN MOWER W/ MULCHING (2X20V) (DISCONTINUED)Mower is not picking up clippings with the grass collection
(WG744) 40V POWER SHARE 4.0 AH 17" LAWN MOWER W/ MULCHING (2X20V) (DISCONTINUED)

Mower is not picking up clippings with the grass collection

Try this solution

Ensure the mulching plate has been removed