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Product(WG771) 56V CORDLESS 19" LAWN MOWER W/CASTER WHEELS (DISCONTINUED)Mower is not picking up clippings with the grass collection
(WG771) 56V CORDLESS 19" LAWN MOWER W/CASTER WHEELS (DISCONTINUED)

Mower is not picking up clippings with the grass collection

Try this solution

Ensure the mulching plate has been removed