Product(WG323) 20V POWER SHARE 10" CORDLESS POLE/CHAIN SAW WITH AUTO-TENSIONMy tool sounds like it's running, but the chain is not moving
(WG323) 20V POWER SHARE 10" CORDLESS POLE/CHAIN SAW WITH AUTO-TENSION

My tool sounds like it's running, but the chain is not moving

Try this solution

Ensure the chain is fully seated in the DRIVE SPROCKET (16) grooves